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Accommodation near hospital for families: your options

6 min read · Updated

Accommodation near hospital for families comes from four main sources: rooms run by the hospital, charity-run family houses, nearby hotels and guest houses, and aparthotels or serviced apartments. Hospital and charity rooms are limited and usually allocated by staff, so ask the ward early and keep a flexible backup booked.

This guide is for relatives staying near a hospital while someone they love is treated. It explains how each option works, what to weigh up, and which questions to ask. It gives no medical advice and no prices. Your care team, hospital social worker or family liaison can tell you what applies to your situation.

What are the options for accommodation near hospital for families?

Start with the hospital itself. Some hospitals have a small number of family rooms, and many keep guidance on nearby places to stay. The Bristol Royal Hospital for Children's page says it has limited family accommodation but is happy to provide advice about hotels and guest houses in the local area.

Charities run family houses next to or near many children's hospitals, and good accommodation near hospital for families often starts with one of these houses or with the hospital's own list. Hotels and guest houses add choice, and aparthotels and serviced apartments suit longer or less certain stays because rooms come with a kitchen and often laundry.

The right choice depends on how long you may need to stay, how many of you are travelling, how far you can comfortably be from the ward, and how your costs and routine work. Hospital web pages are the most reliable starting point because arrangements change. Look for a patients and visitors section covering accommodation, parking and transport, or phone the switchboard and ask which team handles family accommodation. If you are still working out the basics, read what serviced apartments are.

Types of accommodation near a hospital compared
OptionWho arranges itOften suitsAsk about
Hospital family roomsThe hospital, usually through ward or family staffParents or carers who need to be on siteEligibility, how long you can stay, and who decides
Charity family houseThe charity, often on referral from the hospitalFamilies whose child is being treatedReferral steps, criteria and stay limits
Hotel or guest houseYou book directly or through a siteShort stays and a single night or twoDistance, parking, late arrival and flexible rates
Aparthotel or serviced apartmentYou book with the operatorLonger or uncertain stays; cooking and laundryMinimum stay, extensions and cancellation terms
Family or friendsArranged privatelyStaying in a familiar householdTravel time to the hospital and space for everyone

How do charity family houses near hospitals work?

Rules differ by house and by country, so use these as examples. University Hospital Southampton's page about the Ronald McDonald House on its children's hospital site says nursing staff and doctors refer families using a referral form, and house staff then decide who gets a room based on how severe the child's illness is, how far the family has to travel and how long they are likely to stay.

The same page says the charity covers the accommodation costs for families who are allocated a room, with a refundable key deposit and a small fee for the washing machine. Families buy and cook their own food. It describes 53 en-suite bedrooms, communal lounges and playrooms, kitchens for self-catering and laundry rooms.

Families who are not allocated a room can still ask the ward for a day pass to use showers, cooking facilities and quiet space. The Ronald McDonald House Charities site describes a model in which families stay for free or are asked for a donation depending on the house, and says payment is never expected from those who cannot afford it. Check the house nearest your hospital, because policies vary.

“whether that's one week, one month or one year”
— University Hospital Southampton NHS Foundation Trust, on how long families can stay (source)

When is an aparthotel or serviced apartment a good fit for a medical stay?

A serviced apartment or aparthotel can help when the length of the hospital stay is uncertain or likely to be long. Wikipedia's article on apartment hotels says they typically have a kitchen with at least a sink, a refrigerator, a microwave oven and a stovetop, and self-serve laundry. Being able to cook and wash clothes at the end of a long day can make a stay easier to sustain, which is why many families searching for accommodation near hospital for families look at apartments with a kitchen as well as hotel rooms.

Wikipedia's entry on serviced accommodation lists medical tourists among its users, alongside business travellers and expatriates, which shows medical stays are a recognised use of the format. It describes stays ranging from a few nights to several months, with utilities, housekeeping and internet included.

Extra rooms matter for families with other children, a second carer or a relative travelling in. They also give space for medical equipment and belongings. If you need step-free access, read accessible aparthotels and ask the operator for specifics.

  • Good for: longer or uncertain stays, cooking at odd hours, laundry and room for several people.
  • Check: minimum stay, whether the booking can be extended, and how late you can arrive.
  • Less ideal: one-night stays, where a hotel may be simpler.

How close should the accommodation be, and how will you get there?

Distance matters most at night, when you may need to return quickly. Plymouth's hospital page describes a hotel for relatives, friends and carers of patients at Derriford Hospital about an 8 to 10 minute walk away, with a free shuttle twice a day. Southampton's charity house has a direct-line phone to the children's hospital in each bedroom.

Not everyone can stay that close. In that case, plan the route, including a backup if a bus or train is not running: how you will travel at night, how long the journey takes in the early morning, and whether public transport runs when you need it. Read aparthotel check-in and late arrival for what to ask about arriving late or leaving early.

Parking is often the hidden task. Bristol's children's hospital page says parking permits to reduce the cost are available for families staying overnight, and that families parking at an off-site car park can use a free shuttle bus during normal hours. Ask the hospital what applies where you are going, and check whether drop-off points or accessible parking are available if anyone in your party cannot walk far.

“Parking permits to reduce the cost are available for families staying overnight.”
— University Hospitals Bristol and Weston NHS Foundation Trust (source)

Who can help with the cost and practicalities of a medical stay?

Ask the care team about accommodation as early as you can. Shriners Children's Ohio says one parent or guardian can stay in the room around the clock with a cot, linens and shower facilities, and that other family members who want to stay nearby can ask their care manager about local housing. Other hospitals have social workers or family liaison teams who may know the local options.

In the UK, travel costs for hospital appointments can sometimes be refunded or supported. Turn2us says a friend or family member who needs to come with you may also be able to get help with their travel costs, and points people in England, Scotland and Wales to the NHS website's checking service and people in Northern Ireland to the NI Direct page. Rules differ, so check before you travel and keep your tickets and receipts.

Hospital teams sometimes keep lists of recommended places, as the Bristol page suggests, so ask. Cost shapes the shortlist, but this guide cannot say what you will pay: rates depend on the city, dates and operator. If you do book commercially, ask about longer-stay rates and whether the hospital has an arrangement with a nearby property. When you are weighing accommodation near hospital for families, the table below lists useful questions for the care team.

Questions to ask the hospital team about accommodation
QuestionWhy it helps
Does the hospital or a linked charity have family rooms, and who decides?Allocation is often by staff, not by booking
Is there a list of nearby hotels, guest houses or apartments?Staff may know which are close and practical
What are the parking and shuttle arrangements for overnight families?Parking can be the largest daily hassle
Is there a day room, kitchen or shower for families?Useful if you are not allocated a room
Who can help with travel costs or other support?Social workers or care managers may know the options

How do you book when you do not know how long you will need to stay?

Plans can change fast during a hospital stay: treatment ends early, a transfer happens, or recovery takes longer. A flexible rate and a simple way to extend are worth more than a small saving.

The European Consumer Centre network says cheaper non-refundable rates may limit your options if plans change, and that cancellation fees usually rise as arrival approaches. It is reasonable to phone and ask whether the operator will consider your circumstances, but there is no guarantee, so ask before paying and keep the answer in writing. The guide to aparthotel cancellation policies explained sets out how flexible and non-refundable rates usually work.

Say plainly that you are booking because of a hospital stay. A reservations team can then suggest a suitable room or point you to a more flexible rate, though it is under no obligation to change its terms.

How do you make a longer stay near a hospital more manageable?

Sleep and meals are easy to neglect during a hospital stay. A room where you can rest in quiet and cook something simple makes it easier to be present for the person you are there for. Keep your routine simple. A kitchen lets you eat when you can rather than when a restaurant is open. Laundry saves packing for weeks. A table or desk helps if you need to work from the room, which the guide on working remotely from an aparthotel covers.

If you have other children with you, travelling with kids in aparthotels explains what to ask about space and safety. For anything lasting a month or more, the long-stay accommodation checklist sets out what to confirm before you arrive.

Large hospitals tend to cluster in big cities. If you are looking in London, Manchester or Edinburgh, compare aparthotels and serviced apartments in London or your nearest hub alongside charity and hospital options, and keep a backup booked until your first choice is confirmed.

Frequently asked questions

Where can families stay near a hospital?

Options include family rooms run by the hospital, charity-run houses such as Ronald McDonald House, nearby hotels and guest houses, and aparthotels or serviced apartments. Hospital and charity rooms are limited and allocated by staff, so ask the ward, care manager or social worker early.

How do I get a room at a Ronald McDonald House?

It varies by house. At Southampton, nursing staff and doctors refer families using a form and house staff decide who is allocated a room. Ask the hospital first, and check the nearest house's own page.

Are there hotels near hospitals with kitchens for long stays?

Aparthotels and serviced apartments typically have a kitchen and laundry, which suits longer stays. Check the minimum stay, extension rules and cancellation terms before booking. See what serviced apartments are.

How do I book accommodation near a hospital if I don't know how long I will need it?

Choose a flexible rate and ask how you can extend or cancel at short notice. Non-refundable rates are cheaper but limit your options if plans change. Read aparthotel cancellation policies explained before paying.

Can I get help with travel costs to a hospital?

In the UK, some people can claim help with the cost of travelling to hospital appointments, and a companion who needs to come with you may qualify too. Check the NHS website's checking service in England, Scotland and Wales, or NI Direct in Northern Ireland.

Is an aparthotel better than a hotel for a family hospital stay?

It can be, for longer stays, because of the kitchen, laundry and extra space. A hotel can be simpler for a night or two. See aparthotel vs hotel to compare.

Stays and pages mentioned in this guide

Families in LondonLong stays in Manchester

Sources

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