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Ascott Waterplace Surabaya

Aparthotel 9.1 · 217 reviews Tower D1, Jalan Pakuwon Indah Lontar Timur Kav. 3-5, 60126Ascott

Aparthotel in Surabaya

6 apartment types · up to 6 guests · kitchen or kitchenette

  • Kitchen

    Includes stovetop, microwave, fridge

  • 46–113 m²

    Apartment sizes listed

  • Sleeps up to 6

    6 apartment types

  • In-apartment washing machine

    Handy for longer stays

  • 24-hour front desk

    Aparthotel

Ascott Waterplace Surabaya offers self-catering apartments (kitchen or kitchenette) in Surabaya, Indonesia, operated under the Ascott brand. The address is Tower D1, Jalan Pakuwon Indah Lontar Timur Kav. 3-5, 60126. It appears in our list of aparthotels in Surabaya.

Going by the facilities listed, it is a good fit for guests who like to cook their own meals, longer stays and groups of up to 6.

What this place offers

  • Kitchen
  • Kitchenette
  • Laundry
  • Laundry washed per local authority guidelines
  • Washing machine
  • Free WiFi
  • WiFi available
  • 24-hour front desk
  • Desk
  • Microwave
Show all 122 amenities
  • Mini-fridge
  • Refrigerator
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Cleaning standards that are effective against Coronavirus
  • Daily housekeeping
  • Dry cleaning
  • Accessible parking
  • Free Parking
  • Parking
  • Parking garage
  • Private parking
  • Accessible by lift
  • Lift / Elevator
  • Upper floors accessible by elevator
  • Fitness center
  • Fitness facilities
  • Free gym access
  • Coffee Shop on site
  • Coffee/tea maker
  • Electric kettle
  • CCTV in common areas
  • CCTV outside property
  • Shared lounge/TV area
  • TV
  • Sofa
  • Additional bathroom
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Contactless check-in/check-out
  • Hand sanitizer in guest room and key areas
  • Key card access
  • 24-hour security
  • Additional toilet
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Alarm clock
  • Body soap
  • Bottle of water
  • Breakfast takeaway containers
  • Car hire
  • Cashless payment available
  • Clothes rack
  • Concierge service
  • Concierge services
  • Conditioner
  • Cots
  • Designated smoking area
  • Dining area
  • Dining table
  • DVD player
  • Family rooms
  • Fax/photocopying
  • Fire extinguisher
  • Fire extinguishers
  • First aid kit available
  • Golf course
  • Grocery deliveries
  • Guest rooms disinfected between stays
  • Hair dryer
  • Hardwood or parquet floors
  • Indoor play area
  • Invoice provided
  • Ironing service
  • Kids' club
  • Kids' outdoor play equipment
  • Linen
  • Luggage storage
  • Meeting/banquet facilities
  • Non-smoking rooms
  • Outdoor pool
  • Oven
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Pool towels
  • Process in place to check health of guests
  • Restaurant
  • Safety deposit box
  • Sanitized tableware & silverware
  • Satellite channels
  • Screens / Barriers between staff and guests for safety
  • Seating Area
  • Security alarm
  • Shampoo
  • Shuttle service
  • Shuttle service (additional charge)
  • Slippers
  • Smoke alarm
  • Smoke alarms
  • Socket near the bed
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Stovetop
  • Sun loungers or beach chairs
  • Sun terrace
  • Swimming pool
  • Telephone
  • Terrace
  • Tile/marble floor
  • Toaster
  • Toilet
  • Toilet paper
  • Trash cans
  • Tumble dryer
  • Wardrobe or closet
  • Water park
  • Water slide
  • Wine glasses

Apartment facts

Kitchen
Kitchen or kitchenette (stovetop, microwave, fridge, electric kettle, toaster)
Room sizes
46–113 m²
Laundry
In-apartment washing machine
Workspace
Not specified
Reception
24-hour front desk
Check-in
From 02:00 PM · contactless check-in/check-out
Check-out
By 12:00 PM
Security deposit
Mentioned in property policies — shown with the rate
Parking
Free parking
Pets
Not allowed
Housekeeping
Daily housekeeping

The apartments

There are 6 room types listed, including “One-Bedroom Executive Apartment”, “Two-Bedroom Deluxe Apartment” and “Two-Bedroom Executive Apartment”. Where sizes are given, they range from 46 m² to 113 m², with a median of 95 m². The largest option sleeps up to 6 guests.

Every listed room type has a kitchen or kitchenette, and the equipment listed includes a stovetop, microwave, fridge, electric kettle and toaster.

Some apartments have a dining area.

What is included

You can expect a 24-hour front desk, daily housekeeping and an in-apartment washing machine.

There is also a fitness area.

Parking: free parking.

Pets are not allowed.

Room options

These are the room types the property currently lists. Availability and prices change daily, so use the dates box above to see what is bookable.

  • One-Bedroom Executive Apartment · 53 m² · sleeps 3 · kitchen
  • Two-Bedroom Deluxe Apartment · 90 m² · sleeps 5 · kitchen
  • Two-Bedroom Executive Apartment · 100 m² · sleeps 5 · kitchen
  • One-Bedroom Penthouse · 112 m² · sleeps 3 · kitchen
  • Three-Bedroom Executive Apartment · 113 m² · sleeps 6 · kitchen
  • One-Bedroom Deluxe Apartment · 46 m² · sleeps 3 · kitchen

Arrival and check-in

Check-in starts at 02:00 PM. Check-out is by 12:00 PM.

The property offers contactless check-in/check-out.

The property's policies mention a security deposit; the exact terms are shown with the rate before you pay.

Location in Surabaya

If you are comparing options, Modern Living Pakuwon Mall Surabaya By ProIns, Verwood Hotel and Serviced Residence and Quest Hotel Darmo - Surabaya by ASTON are nearby.

Longer stays

For stays of a week or more, the combination of a kitchen or kitchenette, an in-apartment washing machine and daily housekeeping makes day-to-day life easier than in a standard hotel room. Our guide to serviced apartments for relocation covers what else to check.

What guests say

Most praised

  • Convenient location
  • Friendly staff

Most criticised

  • Cleanliness issues
  • Need for room updates

Summary of verified guest reviews aggregated by our booking partner (LiteAPI / Nuitée), updated January 2026. Not individual quotes.

Where you'll be

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Frequently asked questions

What time is check-in at Ascott Waterplace Surabaya?

Check-in starts at 02:00 PM. Check-out is by 12:00 PM.

Do the apartments at Ascott Waterplace Surabaya have a kitchen?

Yes: the listed room types have a kitchen or kitchenette with a stovetop, microwave, fridge and electric kettle.

Is there parking at Ascott Waterplace Surabaya?

The property lists free parking.

Are pets allowed at Ascott Waterplace Surabaya?

No, pets are not allowed.

Is Ascott Waterplace Surabaya suitable for a long stay?

It lists a kitchen or kitchenette, an in-apartment washing machine and daily housekeeping, which are the facilities most long-stay guests look for.

Is housekeeping included?

The property lists daily housekeeping.

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