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Heri Heights Hotel Apartments, SureStay Collection by Best Western

Aparthotel 8.2 · 237 reviews Kolobot Drive, Off Arboretum Road, 00100

Aparthotel in Nairobi

10 apartment types · up to 6 guests · full kitchen

  • Kitchen

    Includes stovetop, microwave, fridge

  • 56–142 m²

    Apartment sizes listed

  • Sleeps up to 6

    10 apartment types

  • Laundry service

    Handy for longer stays

  • Dedicated workspace

    In 4 of 10 types

Heri Heights Hotel Apartments, SureStay Collection by Best Western offers self-catering apartments (full kitchen) in Nairobi, Kenya. The address is Kolobot Drive, Off Arboretum Road, 00100. You can compare it with other aparthotels in Nairobi before you book.

Its set-up works well for guests who like to cook their own meals, people working remotely and groups of up to 6.

What this place offers

  • Kitchen
  • Laundry
  • Laundry detergent
  • Laundry washed per local authority guidelines
  • Free WiFi
  • WiFi available
  • 24-hour front desk
  • Desk
  • Laptop-friendly workspace
  • Microwave
Show all 121 amenities
  • Mini-fridge
  • Refrigerator
  • Cleaning standards that are effective against Coronavirus
  • Daily housekeeping
  • Dry cleaning
  • Guests can opt-out any cleaning services during stay
  • Property cleaned by professional cleaning companies
  • Accessible parking
  • Free Parking
  • Parking
  • Private parking
  • Fitness/spa locker rooms
  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • CCTV in common areas
  • CCTV outside property
  • TV
  • Separate living room
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Contactless check-in/check-out
  • Express check-in/check-out
  • Hand sanitizer in guest room and key areas
  • Key card access
  • Private check-in/check-out
  • 24-hour security
  • Access to health care professionals
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • BBQ facilities
  • Bedsheets provided
  • Bidet
  • Blackout drapes/curtains
  • Blender
  • Bottle of water
  • Breakfast in the room
  • Breakfast takeaway containers
  • Car hire
  • Cashless payment available
  • Children's playground
  • Concierge service
  • Cots
  • Delivered food - securely covered
  • Designated smoking area
  • Dining table
  • Down comforter
  • Dryer
  • Face masks for guests available
  • Family rooms
  • Fax/photocopying
  • Fence around pool
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Free Local calls
  • Fruits
  • Garden
  • Grocery deliveries
  • Guest rooms disinfected between stays
  • Hair dryer
  • Invoice provided
  • Ironing service
  • Kid meals
  • Kids' outdoor play equipment
  • Kids' pool
  • Luggage storage
  • Meeting/banquet facilities
  • Non-smoking rooms
  • Non-smoking throughout
  • Outdoor furniture
  • Outdoor pool
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Picnic area
  • Pillowtop mattress
  • Pool bar
  • Premium bedding
  • Process in place to check health of guests
  • Restaurant
  • Room service
  • Room service (limited hours)
  • Safety deposit box
  • Sanitized tableware & silverware
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Separate dining area
  • Shallow end
  • Shampoo
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Shuttle service (additional charge)
  • Smoke alarms
  • Snack bar
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Stovetop
  • Sun loungers or beach chairs
  • Sun terrace
  • Swimming pool
  • Telephone
  • Terrace
  • Tile/marble floor
  • Toaster
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Wardrobe or closet
  • Wine/champagne

Apartment facts

Kitchen
Full kitchen (stovetop, microwave, fridge, electric kettle, toaster)
Room sizes
56–142 m²
Laundry
Laundry service
Workspace
In 4 of 10 room types
Reception
24-hour front desk
Check-in
From 12:00 PM until 12:00 AM · express check-in/check-out
Check-out
By 12:00 PM
Security deposit
Mentioned in property policies — shown with the rate
Parking
Free parking
Pets
Not allowed
Housekeeping
Daily housekeeping

The apartments

There are 10 room types listed, including “One-Bedroom Executive Queen Apartment - Non-Smoking”, “Three-Bedroom Superior Apartment with Two Queen and Two Single Beds - Non-Smoking” and “One-Bedroom Deluxe Queen Apartment - Non-Smoking”. Where sizes are given, they range from 56 m² to 142 m², with a median of 95 m². The largest option sleeps up to 6 guests.

4 of the 10 room types have a full kitchen, and the equipment listed includes a stovetop, microwave, fridge, electric kettle and toaster. Check the room details when you choose, as facilities can differ between apartments.

Some apartments have a separate living room.

Services and facilities

On the service side, the property lists a 24-hour front desk, daily housekeeping and a laundry service.

There is also a laptop-friendly workspace in 4 of 10 room types and a fitness area.

Parking: free parking.

Pets are not allowed.

Room options

These are the room types the property currently lists. Availability and prices change daily, so use the dates box above to see what is bookable.

  • One-Bedroom Executive Queen Apartment - Non-Smoking · 96 m² · sleeps 2
  • Three-Bedroom Superior Apartment with Two Queen and Two Single Beds - Non-Smoking · 142 m² · sleeps 6
  • One-Bedroom Deluxe Queen Apartment - Non-Smoking · 64 m² · sleeps 2
  • Two-Bedroom Queen Apartment - Attic/Non-Smoking · 122 m² · sleeps 4
  • One-Bedroom Queen Apartment - Attic/Non-Smoking · 94 m² · sleeps 2
  • Standard Apartment, 2 Queen Beds, Non Smoking · 122 m² · sleeps 4 · kitchen
  • Standard Apartment, 1 Queen Bed, Non Smoking · 56 m² · sleeps 2 · kitchen
  • Standard Apartment, 1 Queen Bed, Non Smoking · 93 m² · sleeps 2 · kitchen

Arrival and check-in

Check-in starts at 12:00 PM and runs until 12:00 AM. Check-out is by 12:00 PM.

The property offers express check-in/check-out, private check-in/check-out and contactless check-in/check-out.

The property's policies mention a security deposit; the exact terms are shown with the rate before you pay.

Location in Nairobi

If you are comparing options, Pan Pacific Suites Nairobi, Taarifa Suites by Dunhill Serviced Apartments and Sherry Homes - Acacia are nearby.

Longer stays

For stays of a week or more, the combination of a full kitchen, a laundry service, a workspace and daily housekeeping makes day-to-day life easier than in a standard hotel room. Our guide to serviced apartments for relocation covers what else to check.

What guests say

Most praised

  • Friendly staff
  • Good location
  • Nice pool and garden
  • Decent restaurant

Most criticised

  • Cleanliness issues
  • Need for modernization
  • Room readiness problems

Summary of verified guest reviews aggregated by our booking partner (LiteAPI / Nuitée), updated January 2026. Not individual quotes.

Where you'll be

Similar stays nearby

Frequently asked questions

What time is check-in at Heri Heights Hotel Apartments, SureStay Collection by Best Western?

Check-in starts at 12:00 PM and ends at 12:00 AM. Check-out is by 12:00 PM.

Do the apartments at Heri Heights Hotel Apartments, SureStay Collection by Best Western have a kitchen?

Yes: 4 of 10 room types have a full kitchen with a stovetop, microwave, fridge and electric kettle.

Is there parking at Heri Heights Hotel Apartments, SureStay Collection by Best Western?

The property lists free parking.

Are pets allowed at Heri Heights Hotel Apartments, SureStay Collection by Best Western?

No, pets are not allowed.

Is Heri Heights Hotel Apartments, SureStay Collection by Best Western suitable for a long stay?

It lists a full kitchen, a laundry service, a workspace and daily housekeeping, which are the facilities most long-stay guests look for.

Is housekeeping included?

The property lists daily housekeeping.

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