Balam Suites

Serviced apartments 7.6 · 332 reviews Calle 10 norte Entre av 15 y 20, 77710

Serviced apartments in Playa del Carmen

29 apartment types · up to 4 guests · kitchen or kitchenette

Kitchen
Includes microwave, coffee machine
22–35 m²
Apartment sizes listed
Sleeps up to 4
29 apartment types

Balam Suites offers apartments with a kitchen or kitchenette in Playa del Carmen, Mexico. The address is Calle 10 norte Entre av 15 y 20, 77710. You can compare it with other aparthotels in Playa del Carmen before you book.

Going by the facilities listed, it is a good fit for guests who like to cook their own meals and groups of up to 4.

What this place offers

Kitchen
Kitchenette
Laundry washed per local authority guidelines
Free WiFi
WiFi available
Microwave
Air conditioning
Cleaning standards that are effective against Coronavirus
Guests can opt-out any cleaning services during stay
Property cleaned by professional cleaning companies

Show all 45 amenities

Coffee machine
CCTV in common areas
Private bathroom
Shower
Contactless check-in/check-out
Key access
Access to health care professionals
Cashless payment available
Clothes rack
Family rooms
Fan
Guest rooms disinfected between stays
Hair dryer
Minibar
Mobile app for room service
Non-smoking rooms
Non-smoking throughout
Outdoor pool
Physical distancing rules followed
Pool with view
Private apartment in building
Private entrance
Rooftop pool
Safety deposit box
Shampoo
Shared stationery like menus, pens are removed
Staff adhere to local safety protocols
Sun loungers or beach chairs
Sun terrace
Swimming pool
Terrace
Toilet
Toilet paper
Trash cans
Wardrobe or closet

Apartment facts

Kitchen: Kitchen or kitchenette (microwave, coffee machine)
Room sizes: 22–35 m²
Laundry: Not specified
Workspace: Not specified
Reception: Not specified
Check-in: From 03:00 PM until 09:00 PM · contactless check-in/check-out
Check-out: By 11:00 AM
Security deposit: Mentioned in property policies — shown with the rate
Parking: Not specified
Pets: Not allowed
Housekeeping: Not specified

Rooms and kitchens

There are 29 room types listed, including “Superior Double Room”, “Superior Double Room” and “Deluxe Double Room”. Where sizes are given, they range from 22 m² to 35 m², with a median of 26 m². The largest option sleeps up to 4 guests.

8 of the 29 room types have a kitchen or kitchenette, and the equipment listed includes a microwave and coffee machine. Check the room details when you choose, as facilities can differ between apartments.

What is included

Pets are not allowed.

Room options

These are the room types the property currently lists. Availability and prices change daily, so use the dates box above to see what is bookable.

Superior Double Room · sleeps 2
Superior Double Room · sleeps 2
Deluxe Double Room · sleeps 2
Superior Queen Room · sleeps 2
Deluxe Quadruple Room · sleeps 4
Double Room · 22 m² · sleeps 2 · kitchen
Deluxe Double Room · sleeps 1
Standard Double Room · 22 m² · sleeps 2 · kitchen

Arrival and check-in

Check-in starts at 03:00 PM and runs until 09:00 PM. Check-out is by 11:00 AM.

The property offers contactless check-in/check-out.

The property's policies mention a security deposit; the exact terms are shown with the rate before you pay.

Location in Playa del Carmen

If you are comparing options, Fabiola Condo Hotel, Encanto Riviera and 770 Apartments are nearby.

What guests say

Most praised

Excellent location
Friendly and attentive service

Most criticised

Cleanliness issues
Room quality complaints

Summary of verified guest reviews aggregated by our booking partner (LiteAPI / Nuitée), updated January 2026. Not individual quotes.

Where you'll be

Frequently asked questions

What time is check-in at Balam Suites?

Check-in starts at 03:00 PM and ends at 09:00 PM. Check-out is by 11:00 AM.

Do the apartments at Balam Suites have a kitchen?

Yes: 8 of 29 room types have a kitchen or kitchenette with a microwave and coffee machine.

Are pets allowed at Balam Suites?

No, pets are not allowed.

Last updated 4 October 2026