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Serviced apartments Europe: how aparthotels differ by country

7 min read · Updated

Serviced apartments Europe-wide are furnished apartments offered with hotel-style booking and some services, but Europe has no single definition, rating or rulebook for them. Official statistics, hotel rating schemes, short-term rental rules and tourist taxes all differ by country and often by city, so the same word can mean different things on either side of a border.

This guide explains how aparthotels and serviced apartments are defined for statistics, how ratings work in Europe, how short-term rental rules and tourist taxes differ, and what to check when you book across countries. It is general information, not legal advice, and it gives no prices. To learn the basics first, start with what serviced apartments are.

What do aparthotel and serviced apartment mean in Europe?

Wikipedia describes an apartment hotel, or aparthotel, as a serviced apartment complex that uses a hotel-style booking system, where guests can leave when they choose subject to a minimum stay set by the operator. That description captures the idea, but each country and operator fills in the detail. Some properties look like a hotel with kitchens; others look like furnished flats with a front desk.

Anyone searching for serviced apartments Europe-wide meets several overlapping words: aparthotel, apart-hotel, serviced apartment, residence and apartment hotel. They are used differently from country to country and by different operators, and none of them is a protected term across Europe. For the difference between two of the most common labels, see aparthotel vs serviced apartment. In practice, the listing's facilities, service description and terms tell you more than the label.

Stay length is part of the definition. For serviced apartments Europe-wide, both of Eurostat's short-stay classes describe accommodation provided typically on a daily or weekly basis, while homes and flats let for more permanent use, usually monthly or annually, sit elsewhere in the classification. That is why a serviced apartment booked for several weeks can feel different from a rented flat: the booking system, the services and the contract are those of short-stay accommodation, even when the stay is long. The guide to monthly serviced apartments explains how longer bookings work.

How do official statistics classify serviced apartments in Europe?

Eurostat uses the NACE classification of economic activities, which gives a useful common reference across the EU. Its class for hotels and similar accommodation covers furnished accommodation in guest rooms and suites, with daily cleaning and bed-making, and lists suite and apartment hotels among the included types. Its class for holiday and other short-stay accommodation covers self-contained units with cooking facilities or fully equipped kitchens and minimal complementary services, if any.

Both classes exclude longer-term housing. Eurostat says the hotel class excludes provision of homes and furnished or unfurnished flats for more permanent use, and the holiday class says the same, placing longer rentals in a separate division usually covering monthly or annual lets. The result is a spectrum: a serviced apartment with daily cleaning sits nearer the hotel class, a self-catering unit with minimal services sits nearer the holiday class, and a monthly rental falls outside both.

“This class excludes provision of homes and furnished or unfurnished flats or apartments for more permanent use.”
— Eurostat, definition of hotels and similar accommodation (source)
How Eurostat's accommodation classes differ
ClassTypical offerServicesLonger-term housing
Hotels and similar accommodationFurnished rooms and suites, including suite and apartment hotelsDaily cleaning and bed-makingExcluded
Holiday and other short-stay accommodationSelf-contained units with cooking facilitiesMinimal complementary services, if anyExcluded
Longer-term letsHomes and flats for more permanent useNot applicableCovered in a separate division
Summary of Eurostat glossary entries based on NACE Rev. 2; national practice differs.

Is there a European standard for rating aparthotels?

Not a mandatory one. Wikipedia's article on hotel ratings says Europe has no single mandatory hotel rating standard, and describes a mix of national schemes and a voluntary harmonised system. Some countries, including Belgium, Denmark and Spain, set hotel standards by law; in Germany, Austria and Switzerland the rating is defined by the hotel industry association; in France the national tourist board, Atout France, sets it; and the UK uses schemes run by the AA and national tourist boards.

The Hotelstars Union is the main voluntary cross-border effort. Its website describes it as an organisation for standardised hotel classifications in Europe with harmonised criteria across borders and lists member countries including Austria, Belgium, the Czech Republic, Denmark, Germany, Hungary, the Netherlands, Poland and Sweden. The source does not say how apartments or aparthotels fit, so treat a star rating as a hotel label first and check how a given apartment product is classified locally. The guide to how aparthotels are classified and rated covers this in depth.

Who sets hotel ratings in selected European countries
CountryWho defines the ratingLink
GermanyThe hotel industry associationGermany hub
AustriaThe hotel industry associationAustria hub
SwitzerlandThe hotel industry associationSwitzerland hub
FranceThe national tourist board, Atout FranceFrance hub
Belgium, Denmark, SpainStandards set by lawSpain hub
United KingdomSchemes run by the AA and national tourist boardsEngland hub
Based on Wikipedia's summary of hotel rating systems; it concerns hotels, and apartment products may be classified differently.

How do rental rules affect serviced apartments Europe-wide?

Rules on renting private homes by the night vary widely, and they matter to travellers because they shape how many apartments are available and under what conditions. Wikipedia's article on short-term rentals notes that Europe's rules vary widely by city; its examples include Lisbon, which requires licences and caps rentals as a share of housing, Vienna, which bans them in certain residential zones, and Palma de Mallorca, which bans them outright. It also lists night limits in cities such as Amsterdam, Paris and London.

At EU level, Regulation 2024/1028 on short-term rental data applies from 20 May 2026. EUR-Lex describes it as a regulation to gather reliable data on online short-term rentals by requiring authorities and platforms to collect and share information. It does not affect national, regional or local rules on short-term rental accommodation, land use or planning. Those remain local. Eurostat places suite and apartment hotels in the hotel class, which is separate from private-home rentals, but rules vary by place, so ask the operator or the city's official page if a rule matters to your plans.

For travellers, the practical effect is that availability and terms differ even between neighbouring cities. Rules that apply to private-home rentals in one city may not exist in the next. Do not assume what you found in Lisbon applies in Madrid or Rome; check each destination separately.

How do tourist taxes differ across Europe?

Tourist taxes are among the biggest differences you will meet. Wikipedia notes that the tax is levied by municipal, regional or national governments depending on the country: Iceland and Romania charge a national rate, while in Spain and France hotel taxes vary by municipality. The structure differs too: Reykjavik charges a flat amount per room per night, and Amsterdam charges a percentage of the accommodation cost.

The tax usually falls on the guest and is collected at check-in or, in some cases, when booking. Whether it is included in the price you see depends on the operator and platform, so check the final price breakdown. The guide to aparthotel extra charges and city taxes explains how to look for it, and how to compare aparthotel rates shows how to account for it when comparing offers.

What should you check in the booking terms when travelling across countries?

The European Consumer Centres Network says the booking's terms and conditions decide whether you can cancel free of charge, and advises reading the cancellation, prepayment and no-show policy before booking. That applies across borders, and operators in different countries set different deadlines, deposits and payment schedules. Check the check-in and reception hours, which vary more than people expect; the guide to aparthotel check-in and late arrival explains the issues.

Language and local practice matter as well. Ask in writing about anything unclear, including cleaning frequency, utilities and deposit terms, and keep the confirmation. The first-time checklist in questions to ask before booking an aparthotel works in any country.

Deposits deserve a specific check. Some operators take a card hold or a refundable deposit on arrival, with different release times and methods. Ask how much notice you will have of the amount, when it is released and how, and keep a record. The guide to serviced apartment deposits explains the common arrangements.

Aparthotel vs Airbnb in Europe: what changes by country?

The choice between an aparthotel and a private-home listing is shaped by local rules. In cities that limit or restrict private-home rentals, listings may be fewer, subject to registration or capped by night, as the examples above show. Aparthotels use a hotel-style booking system and are run by an operator, so they come with stated terms and a service description, though the details vary by operator.

Neither format is better in every case. A private flat may offer more space or a residential street; an aparthotel may offer predictable services. Compare the listing's facilities, support hours and terms, and read recent reviews. The full comparison is in serviced apartments vs Airbnb.

How should you research a country before you book?

Because so much differs by country, a short checklist helps. Start from the official pages of the city or national tourism board for tax and registration information, then check the operator's own terms for services and cancellation, and finally read recent reviews for how it works in practice. How to read aparthotel reviews explains the last step.

Do this for each city rather than each country, because taxes and rental rules often differ between cities in the same country. The table lists what to look up and where.

What to research, and where
TopicWhat variesWhere to look
Tourist taxRate, structure and who collects itCity or national tourism pages
Star ratingScheme, criteria and what a label coversNational rating body or tourist board
Short-term rental rulesLicensing, night limits and zonesCity or regional authority
Cancellation termsDeadlines, deposits and no-show chargesOperator's booking conditions
ServicesCleaning, linen, reception hoursListing and operator

Where can you browse aparthotels across Europe?

Hub pages for serviced apartments Europe-wide cover many markets, including France, Spain, Germany, Italy, Portugal and the Netherlands. Each country page lists its cities, and you can start at a hub such as aparthotels and serviced apartments in London, Paris, Barcelona or Prague and narrow from there.

If you are choosing between formats, serviced apartments vs Airbnb explains how the two differ, which matters in Europe where rules for private-home rentals differ so much by city. For a stay of a month or more, serviced apartments for relocation covers the longer-stay case.

Frequently asked questions

What are aparthotels in Europe?

Aparthotels in Europe are apartment-style accommodation with hotel-style booking and some services. There is no single European definition, and Eurostat classes suite and apartment hotels with hotels. Self-contained units with minimal services fall in a holiday-accommodation class. Read the listing for service details. See what is an aparthotel.

Are serviced apartments in Europe regulated?

There is no single European regulation for serviced apartments. Rules on rentals, licences, taxes and ratings are set nationally and locally, and an EU data regulation for short-term rental platforms applies from 20 May 2026 without deciding where rentals are allowed. Check the city's official pages.

Is an aparthotel the same as an Airbnb in Europe?

No. An aparthotel is a professionally operated apartment-style property with hotel-style booking, while a platform listing may be a private home let by an individual host. Rules for private-home rentals vary by city. See aparthotel vs hotel and serviced apartments vs Airbnb.

Do European aparthotels charge a tourist tax?

Many European cities charge a tourist tax, but the rate and the way it is collected vary. Some countries set a national rate, others leave it to municipalities. It usually falls on the guest and may be included or added later, so check the price breakdown.

Is there a European star rating for aparthotels?

No mandatory one. Hotel ratings are set nationally, by law, by industry associations or by tourist boards, and the voluntary Hotelstars Union harmonises criteria among its member countries. Check how a specific apartment product is classified in the country you are visiting.

Which European cities are good for a long stay in an aparthotel?

Many cities have serviced apartments, from London and Paris to Berlin and Lisbon. Which suits you depends on your work, budget and neighbourhood preferences, so compare areas and read recent reviews.

Stays and pages mentioned in this guide

Long stays in BarcelonaFull kitchen in Paris

Sources

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